Create & Report Claim
Original price was: $1,800.00.$1,500.00Current price is: $1,500.00.
QUICK SUPPORT · COMMON QUESTIONS
Frequently Asked Questions
Find quick answers about how Cover Operation works with insurance agencies.
Cover Operation works as an extension of your agency team. Once the
required workflow, procedures, systems, and expectations are defined,
our team can assist with the assigned back-office insurance tasks
according to your established process.
Yes. Our support can be aligned with your existing operating
procedures, agency management system, documentation standards,
internal requirements, and preferred workflow.
The required information depends on the service being completed.
Typically, we use the relevant policy, client, carrier, billing,
application, or supporting documents provided by your agency.
Tasks are completed according to established procedures and
documentation requirements, with attention to data accuracy,
completeness, consistency, and the specific standards defined by
your agency.
Yes. Support can adapt to changing processing volumes and operational
requirements, making it suitable for both ongoing daily work and
periods when your agency needs additional back-office capacity.
INSTANT RESPONSE · 24/7 DEDICATED SUPPORT
Create & Report Claim｜SERVICE INFORMATION
10-15 minutes
Insured’s notice of loss; ACORD Loss Notices.
The Cover Operation team acts as the liaison between the insured and the carrier during a loss event, ensuring prompt reporting and system tracking.
Create & Report Claim｜WORKFLOW
01
STEP
01
Receive the notice of loss from the insured or agent.
02
STEP
02
Generate the appropriate ACORD claim report form within the agency management system.
03
STEP
03
Submit the claim form and any preliminary evidence (photos, police reports) to the carrier's claims department.
04
STEP
04
Notify the insured that the claim is officially reported.
05
STEP
05
Schedule a follow-up activity/suspense to obtain the assigned claim number and adjuster contact details.
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