SECURITY

Whatever your current security stance is, we are ready to assist you. Your data is every bit as secure with your Cover Operation team as it is with a team in your domestic office; even more secure. Cover Operation has established 4 ways to protect your company: Training and Culture, Physical Protection, Technology Protection and Network Security.

All our staff are required to abide by privacy agreements, lawfully.
A well-established training and examination system for staff has already built a new office culture, in which people understand they should never use cellphones or cameras inside an office workplace or talk about client issues outside the team.
Only permitted key staff members can hold login information for the whole team.
Most importantly, employees should be cautious of outside links from email: they are not allowed to visit.

Our service delivery center is under the protection of security personnel 24 hours X 365 days.
Only our employees with smart cards, and registered visitors with temporary smart cards are allowed to enter our office.
To protect important data, employees are not allowed to use any flash drives or mobile hard drives.
The video monitoring system works all day and night, can alarm and guard personnel when an entry happens at an abnormal time.

PCs are equipped with network servers and windows logins, then PCs are secured by username and password.
Applications in all PCs are fully controlled and audited. Employees are forbidden to install any personal programs.
All actions on the system, internet and 96% non-work-related webpage operations are monitored and audited. Downloading and uploading data is banned on office PCs, data exchanged is temporarily saved in a data base for 60 days.
According to staff classification and client management regulations, we set up internal drive visit restrictions. Employees only have access to their client servicing information.

Implemented fixed IP accessible permit can ensure a connection will never happen outside our office.
In order to protect mission critical systems and data, ensure secure access and enhance privacy, a secure IPsec VPN Network connection is implemented.
For clients who have additional security requirements, turning on a time-limited accessible function of workstations to eliminate illicit access out of working times.
Latest anti-virus software, data security tools, anti-phishing programs, URL filter program and spam blockers are installed to protect workstations, server and networks.